Privacy Policy

Sylvia Health ApS

CVR: 44249774

KU Lighthouse, Tagensvej 16A, 2200 Copenhagen, Denmark

Overview

Sylvia Health respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or join our product waitlist.

We process data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

What We Collect

When you join our waitlist:

  • Email address (required)

  • Country (optional)

  • How you heard about us (optional)

  • Activity preferences (optional)

  • Any comments you share (optional)

  • Marketing consent (opt-in)

When you visit our website:

  • Basic website analytics (IP address, browser type, pages visited)

How We Use Your Data

We use your information to:

  • Notify you when Sylvia Active launches

  • Send occasional updates about product development and clinical studies (only if you opt in)

  • Understand user needs to improve our product

Legal basis: Your consent for marketing communications, and our legitimate interest in developing products that meet user needs.

Who We Share Data With

We don't sell your data.

We use a small number of services to run our website and communicate with you:

  • Email service provider (for sending launch notifications and updates)

  • Website hosting provider

  • Basic analytics tools

All service providers are GDPR-compliant and process data only as instructed.

Your Rights

You can:

  • Request a copy of your data

  • Correct inaccurate information

  • Delete your data at any time

  • Unsubscribe from emails (link in every email)

  • Withdraw consent at any time

Contact us to exercise any of these rights.

Data Security

We protect your data using encrypted connections (SSL/TLS) and secure service providers. However, no system is completely secure.

How Long We Keep Data

  • Waitlist data: Until product launch plus 12 months, or until you request deletion

  • Marketing data: Until you unsubscribe or request deletion

Your Privacy Rights

If you're unhappy with how we handle your data, you can contact the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.

Changes to This Policy

We'll update this page if our practices change. Significant changes will be communicated to waitlist members.

Contact

Questions about privacy? Contact us